Consultations are generally offered in French: please confirm with the clinic (579 305-0344). The French version of this site prevails. Translation under professional review.

Health education · Care and treatmentsSaint‑Hyacinthe

Minor emergencies in Saint-Hyacinthe

What problems can be assessed and treated at the Clinique IPS du Palais?

A health problem can come on quickly without necessarily requiring a visit to the hospital emergency department.

At the Clinique IPS du Palais in Saint-Hyacinthe, our team can manage several common health problems and certain minor emergencies when the situation is compatible with the services available at the clinic.

Our NPs and nurses can assess the situation, determine whether it can be managed on site and, when necessary, propose treatment, provide certain care or refer you to another resource.

The clinic also has a room specially equipped for minor procedures, as well as several diagnostic devices that allow certain tests to be performed directly on site.

Understanding

What is a minor emergency?

A minor emergency is a health problem that requires a relatively quick assessment but does not have the char­ac­ter­is­tics of a serious or potentially life-threatening medical emergency.

Whether the situation can be managed is always determined by the professional after the assessment.

Depending on the situation and the applicable clinical criteria, our team can assess various problems such as:

  • urinary tract infections;
  • sore throats;
  • sinusitis;
  • ear infections;
  • certain skin problems;
  • respiratory symptoms;
  • common pain or symptoms;
  • certain wounds;
  • other health problems requiring an assessment.

A consultation with an NP

Assess, recommend and treat

During a consultation for a specific health problem, the NP performs a clinical assessment, makes rec­om­men­da­tions and establishes a treatment plan adapted to the situation.

The appropriate type of appointment depends on the reason for the consultation and the complexity of the situation.

The Clinique IPS du Palais currently offers different levels of NP consultation:

  • Standard consultation — $195
  • Extended consultation — $295
  • Comprehensive assessment — $395
  • Simple follow-up — $185

A dedicated room for minor procedures

The Clinique IPS du Palais has a room specially equipped for minor procedures.

It provides a clinical environment suited to performing various technical care and procedures when they can be carried out at the clinic.

This is the setting where certain wounds, certain abscesses and various minor procedures, among others, can be assessed and managed.

Wounds and stitches

Certain recent wounds can be assessed directly at the clinic. When the wound meets the criteria for care, the service may include:

  • assessment of the wound;
  • wound cleaning;
  • wound closure;
  • stitches when indicated.

The fee currently posted for a wound requiring stitches is $265.

Can all wounds be stitched?

No.

The clinic does not currently suture the face, hands or feet. A wound that is deep, complex, accompanied by significant bleeding or beyond the services available at the clinic will be referred to an appropriate resource.

Whether the procedure can be performed depends, among other things, on:

  • the location of the wound;
  • its depth;
  • how long ago it occurred;
  • its complexity.

Call before coming in

For a recent wound that may need stitches, the clinic recommends contacting the team promptly before coming in, to check whether the injury can be managed on site.

Draining certain abscesses

The clinic also offers a minor procedure service, which includes the assessment and treatment of certain superficial conditions that may require a procedure.

This may include, among other things, draining an abscess when it is indicated and the situation can be managed at the clinic. Eligibility for the procedure is determined after the clinical assessment.

The fee currently posted for a minor procedure is $265.

Removal of stitches and staples

Wound care does not necessarily end at the time of the procedure. The clinic can also offer:

  • suture removal;
  • staple removal;
  • assessment of healing;
  • follow-up after minor surgery.

Removal may be postponed if the condition of the wound does not allow it to be done safely.

Wound that is getting worse

When should you seek a consultation quickly?

If you have worrying signs, contact the clinic: the team can then direct you to the appropriate resource.

A consultation should be requested quickly, particularly in the presence of:

  • significant bleeding;
  • intense pain;
  • fever;
  • rapid deterioration of the wound.

On site

Diagnostic equipment on site

The Clinique IPS du Palais has MESI diagnostic equipment. Several tests can therefore be performed directly at the clinic when the clinical situation warrants it.

Elec­tro­car­dio­gram — ECG

The elec­tro­car­dio­gram records the electrical activity of the heart. It may be requested in various situations when a cardiovascular assessment is indicated.

Ankle-brachial index — ABI

The ankle-brachial index is a test used to assess arterial circulation in the lower limbs. It is one of the tests that can be performed on site with MESI technology.

Spirometry

Spirometry is used to assess respiratory function. It may be used in certain situations to document or monitor a respiratory problem.

Blood pressure

Blood pressure and ABPM

The clinic also offers blood pressure assessment. Depending on the results, a consultation with an NP, home monitoring or 24-hour ambulatory blood pressure monitoring (ABPM) may be recommended.

ABPM automatically measures blood pressure:

  • at different times of the day;
  • during the night;
  • during your usual activities.

Mus­cu­loskeletal pain and problems

Pain or a problem affecting the muscles, joints, tendons or ligaments can also be assessed by an NP. The mus­cu­loskeletal consultation includes a clinical assessment, a targeted physical examination and the development of a treatment plan.

For example:

  • knee pain;
  • shoulder pain;
  • hip pain;
  • elbow pain;
  • tendinitis;
  • bursitis;
  • osteoarthritis.

Depending on the situation, additional tests, a referral to another professional or an injection may be offered.

Injections

When an injection is deemed appropriate after the clinical assessment, it can be performed at the clinic. The products currently listed include, among others:

  • cortisone;
  • Cingal;
  • Monovisc;
  • SportVis;
  • Orthovisc.

Ultrasound-guided injection is listed as “coming soon”: this service is not yet offered.

Common problems

Other problems that can be assessed

Ear problems

Our team can, among other things, determine whether the symptoms correspond to an ear infection, an earwax blockage or another situation requiring a different assessment or referral.

Respiratory symptoms

The goal is to assess the situation and determine whether it can be managed in primary care or whether another resource is needed. Spirometry is available when this test is indicated.

Urinary tract infections

Urinary tract infections are among the common health problems that the clinic can assess according to the applicable criteria. The professional can determine the appropriate tests, treatments or follow-up.

Sore throats and sinusitis

They are among the common health problems that can be assessed. The assessment helps determine the probable cause of the symptoms and the appropriate next steps.

Certain skin problems

Certain skin problems can be assessed at the clinic, depending on the situation and the applicable clinical criteria.

Other health problems

Common pain or symptoms and other health problems requiring assessment: the team checks whether the situation can be managed on site.

For children: the comics “Clara and the earache” and “Clara and the sore throat” (in French) explain the visit in simple words.

In one place

Several steps can be completed in one place

Depending on your situation, your care pathway may include several steps at the clinic.

The goal is not to systematically perform all of these services, but to have several resources on site when they are relevant to your situation.

  1. Assessment by the NP
  2. Clinical examination
  3. On-site diagnostic test, when needed
  4. Minor procedure when the situation is eligible
  5. Treatment plan
  6. Follow-up at the clinic or referral to another resource

What the clinic does not replace

The Clinique IPS du Palais does not replace a hospital emergency department. You must go to the emergency department or call 911, particularly in the presence of:

  • significant difficulty breathing;
  • severe chest pain;
  • loss of consciousness;
  • sudden neurological symptoms;
  • or any potentially life-threatening situation.

Not sure whether your problem can be managed?

You do not have to determine yourself whether your problem is precisely a minor emergency. You can contact the clinic and explain the situation: the team can check whether the problem can be assessed on site or whether another resource is preferable.

For certain situations, particularly a wound that may require stitches, calling before you come in is especially recommended.

Appointments

Book an appointment for a minor emergency in Saint-Hyacinthe

Clinique IPS du Palais
795, avenue du Palais
Saint-Hyacinthe (QC) J2S 5C6
579 305-0344

Monday to Friday: 8 a.m. to 12 p.m. and 1 p.m. to 4 p.m.
The clinic is closed on Saturday and Sunday, except for on-call coverage or special hours reserved for members.

Appointments can be made:

  • by phone;
  • on Clic Santé, for the services available there;
  • directly at the front desk.

Frequently asked questions

Frequently asked questions

Do you treat minor emergencies?

Yes. The clinic can manage several common health problems and certain minor emergencies when they are compatible with the services available at the clinic. Whether the situation can be managed is always determined by the professional after the assessment.

What common health problems can you assess?

Depending on the situation and the applicable clinical criteria, these include, among others: urinary tract infections, sore throats, sinusitis, ear infections, certain skin problems, respiratory symptoms, common pain or symptoms, certain wounds, or other health problems requiring an assessment.

Do you do stitches?

Yes, for certain recent wounds that meet the criteria for care. The clinic does not suture the face, hands or feet. A deep or complex wound, or one with significant bleeding, is referred to an appropriate resource. The posted fee is $265.

Should I call before coming in for a wound?

Yes. For a recent wound that may need stitches, contact the team promptly at 579 305-0344 before coming in, to check whether the injury can be managed on site.

Can you drain an abscess?

Draining an abscess can be part of a minor procedure when it is indicated and the situation can be managed at the clinic. Eligibility is determined after the clinical assessment. The posted fee for a minor procedure is $265.

Can you remove stitches or staples?

Yes. Removal of sutures or staples is part of the care that can be offered at the clinic. Removal may be postponed if the condition of the wound does not allow it to be done safely.

Is ultrasound-guided injection offered?

Not yet. Ultrasound-guided injection is listed as coming soon. However, when an injection is deemed appropriate after the clinical assessment, it can be performed at the clinic.

Can I come to the clinic for a true medical emergency?

No. The clinic does not replace a hospital emergency department. If there is significant difficulty breathing, severe chest pain, loss of consciousness, sudden neurological symptoms or any potentially life-threatening situation, call 911 or go to the emergency department.

The content of this page is provided for information purposes only and does not replace an individual assessment by a health professional. The fees indicated are those displayed on the clinic’s Our services page and are subject to change.