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Health education · Kids' cornerPregnancy and pediatrics

Children's health explained in comics

Illustrated stories with Clara to discover care, gently.

A visit to a health professional can seem intimidating for a child. Knowing ahead of time what will happen often helps them feel more confident.

In our comics, Clara guides children step by step: we look, we explain, we reassure. Get comfortable and read them together, at your own pace.

Clara, the clinic's virtual assistant, waving hello

Comic No 1 · Cough and mask

I cough, I protect others!

A comic to learn good habits when you cough and how to wear a mask properly. The comic is in French; the full text is available in English below.

1 page Clara's adventures
Comic “I cough, I protect others!” (in French): a little boy who is coughing wears a mask at the clinic, Clara congratulates him and shows the good habits (coughing into your elbow, throwing away your tissue, washing your hands), how to wear a mask properly, who should wear one depending on age and why it matters. The full text is available in English below the comic. Enlarge the page
Read the comic text in English

Clara's adventures — I cough, I protect others!

  1. 1. At the clinic…

    • The child: “I'm coughing a little today. I'm wearing a mask to protect others.”
    • Clara: “Well done! When you cough, it's a great way to protect your family, the other patients and our team.”
  2. 2. Good habits when I cough

    • I cough into my elbow.
    • I use a tissue and throw it in the garbage.
    • I wash my hands often with soap and water.
  3. 3. How do I wear a mask properly?

    • I cover my nose and mouth well.
    • The mask fits snugly on my face.
    • I don't touch the mask while I'm wearing it.
    • I change it if it's wet or dirty.
  4. 4. Who should wear a mask?

    • Under 2: no mask.
    • Ages 2 to 5: only if the child tolerates it, with a parent's supervision.
    • Age 5 and over: recommended when they cough, have symptoms of a respiratory infection or in public places, especially near more vulnerable people.
  5. 5. Why does it matter?

    • A mask helps reduce the spread of germs in the air, especially when you cough or have a runny nose.
    • It protects others and helps keep everyone healthier!
  6. 6. A kind gesture!

    • Clara: “Thank you for helping keep our clinic healthy!”
    • “A small gesture for a big impact!”

For parents: good to know

  • Wearing a mask is recommended for people who have symptoms of an infectious respiratory illness, until their symptoms are gone. A mask may be required in some places where care is provided.
  • For children: no mask before age 2; from 2 to 5, only under supervision, if the child tolerates it and can put it on and take it off; from age 5, in the same situations as adults.
  • To wear it properly: over the nose and mouth, fitted under the chin; avoid touching it; change it if it is damp, soiled or damaged; wash your hands before and after putting it on.

Sources (in French): Gouvernement du Québec, Port du masque and Comment utiliser un masque (updated November 14, 2023); Public Health Agency of Canada, Utilisation du masque pour réduire la propagation (modified September 17, 2026). Consulted on October 10, 2026.

Cough, sore throat, fever: see us for a minor emergency

Comic No 2 · Cough

Why am I coughing, Clara?

A reassuring comic to help children understand coughing: where it comes from, how to take care of yourself at home and when to ask for help. The comic pages are in French; the full text is available in English below.

Page 1 The cough begins
Comic “Why am I coughing, Clara?”, page 1 (in French): at home, a little boy is coughing; Clara explains why we cough, that a cold is often the cause, what to watch for and when to see a professional. The full text is available in English below the comic. Enlarge page 1
Page 2 I protect others
Comic “Why am I coughing, Clara?”, page 2 (in French): the little boy coughs into his elbow, uses a tissue, washes his hands and wears a mask when arriving at the clinic. The full text is available in English below the comic. Enlarge page 2
Page 3 At the clinic
Comic “Why am I coughing, Clara?”, page 3 (in French): at the clinic, Clara asks questions, checks his temperature and general condition, listens to his lungs and explains the possible causes of the cough. The full text is available in English below the comic. Enlarge page 3
Page 4 Taking care of yourself
Comic “Why am I coughing, Clara?”, page 4 (in French): Clara presents home care: rest, drinking often, nose rinsing, a well-ventilated room, and reminds parents not to give cough medicine to children under 6 without professional advice. The full text is available in English below the comic. Enlarge page 4
Page 5 When to ask for help?
Comic “Why am I coughing, Clara?”, page 5 (in French): Clara explains when to see a professional, when to see one quickly, when to call 911 and how Info-Santé 811 can help. The full text is available in English below the comic. Enlarge page 5
Page 6 Mission breathing!
Comic “Why am I coughing, Clara?”, page 6 (in French): the little boy sums up what he learned, Clara reminds him what to do if things change and gives him a breathing champion diploma. The full text is available in English below the comic. Enlarge page 6
Read the comic text in English

Page 1 — The cough begins

  1. 1. At home

    • The child: “Cough, cough! I'm coughing…”
    • The mother: “When did it start? Do you have a fever?”
  2. 2. Why do we cough?

    • Clara: “Coughing is a natural reflex that helps clear secretions, germs or whatever irritates the airways.”
  3. 3. A cold can cause a cough

    • A cough often comes with a stuffy nose, a runny nose or a sore throat.
    • The pictures show: stuffy nose, runny nose, sore throat.
  4. 4. Watching at home

    • The board shows: temperature (fever?), breathing, hydration, general condition.
  5. 5. When to see a professional?

    • Clara: “If the cough persists, worries you or comes with other symptoms, a visit to the clinic can be helpful.”
    • Key point: it's not an emergency if the child is breathing normally and remains in good general condition.
  6. 6. Booking an appointment

    • The mother: “We'll go to the clinic so they can check it with us.”
    • The child: “Okay!”

“A reassuring comic to help children understand coughing.”

Page 2 — I protect others

  1. 1. Before going out

    • The mother: “When we cough, we also try to protect others.”
    • The child: “Okay!”
  2. 2. I cough into my elbow

    • “It helps avoid spreading germs around you.”
  3. 3. I use a tissue

    • “Then I throw the tissue in the garbage.”
  4. 4. I wash my hands

    • “After coughing or blowing my nose, I wash my hands.”
  5. 5. The mask

    • Clara: “If you have respiratory symptoms and you're old enough to tolerate it well, a mask can help protect others.”
    • Key point: the mask must cover the nose and mouth.
    • Key point: under 2, no mask.
  6. 6. Arriving at the clinic

    • The mother: “Let's go in calmly.”
    • The child: “I'm ready!”

“Simple gestures to take care of yourself and others.”

Page 3 — At the clinic

  1. 1. Welcome!

    • Clara: “Hello! I'm Clara. We're going to see how you're doing today.”
    • The child: “Hi Clara!”
  2. 2. Taking stock

    • Clara: “How long have you been coughing? Do you have a fever? Are you drinking well? Are you having trouble breathing?”
    • The mother: “He's been coughing since yesterday and his nose is stuffy.”
  3. 3. Checking how you are

    • The board shows: temperature, breathing, hydration, general condition.
  4. 4. Listening to your lungs

    • Clara: “I'm listening to your lungs and checking that you're breathing well.”
    • The child: “It tickles a little.”
  5. 5. Several possible causes

    • Clara: “A cough can come with a cold, irritated airways, and sometimes other causes like asthma.”
    • The pictures show: cold (runny nose), irritated airways, asthma (sometimes).
  6. 6. A plan for you

    • Clara: “I'll explain what to do at home and when to come back if needed.”
    • The mother: “Thank you!”

“Understanding the visit better helps the child feel confident.”

Page 4 — Taking care of yourself

  1. 1. Resting

    • Clara: “Rest helps your body recover.”
  2. 2. Drinking often

    • Clara: “Drinking helps you stay hydrated.”
  3. 3. The nose

    • Clara: “When the nose is very stuffy, a saline rinse can help.”
  4. 4. Other little gestures

    • Simple gestures can help with comfort.
    • Fresh air: a well-ventilated room can help.
    • Tissues: keep tissues within reach.
    • Hand washing: helps prevent the spread of germs.
    • Calm: quiet activities help you rest.
  5. 5. Important!

    • We don't use cough or cold medicines in children under 6 without the advice of a health professional.
  6. 6. Keeping an eye on things

    • The child: “I'm going to rest.”
    • The board shows: fever (warmer than usual), breathing (harder or faster), energy (less active), hydration (drinking well or not).

“Taking care of yourself at home often helps you recover better.”

Page 5 — When to ask for help?

  1. 1. Feeling better?

    • “A cough often gets better little by little.”
  2. 2. When to see a professional?

    • Clara: “See a health professional if the cough persists, if the fever lasts, if the child is drinking less or if you're worried.”
  3. 3. When to see someone quickly?

    • See someone quickly if the child shows any of these signs: difficult breathing; very fast breathing; retractions (the skin sinking in between the ribs); the child is drowsier or listless.
  4. 4. In an emergency

    • If the child has a lot of difficulty breathing, turns blue or is very hard to wake up, call 911.
  5. 5. 811 can help

    • Clara: “Info-Santé 811 can also guide you if you have questions.”
    • The box shows: 811, health advice by phone, with a nurse, 7 days a week, free and confidential.
  6. 6. Questions are welcome

    • Clara: “When something worries you, it's best to ask for advice.”
    • The mother: “That's reassuring.”

“Recognizing warning signs helps you act at the right time.”

Page 6 — Mission breathing!

  1. 1. I understand better

    • The child: “I understand my cough better now.”
  2. 2. I protect others

    • Clara: “Now you know the right gestures!”
    • The pictures show: coughing into your elbow, using a tissue, washing your hands, wearing a mask if needed.
  3. 3. I take care of myself

    • The mother: “We'll keep up your little home care routine.”
    • The pictures show: resting, drinking water, rinsing the nose (saline water), staying calm.
  4. 4. If things change

    • Clara: “And if your breathing changes or something worries your mom, we ask for help again.”
    • The board shows: he breathes faster or has trouble breathing; he has a higher fever; he feels much more tired; we see the clinic if needed.
  5. 5. Well done!

    • Clara: “Breathing champion!”
    • The child: “Thank you, Clara!”
    • The child holds a diploma: “Breathing champion!”
  6. 6. Goodbye!

    • The mother: “Thank you for your advice.”
    • The child: “Goodbye!”

“Understanding their cough helps children feel more confident.”

For parents: good to know

  • At home: clean the nose if there are secretions and make sure the child drinks enough. Do not give cough and cold medicines (syrup, suppository or other) to children under 6: according to Health Canada, they are not effective and can be dangerous.
  • See a professional if the child coughs a lot and is under 3 months old, coughs to the point of choking or vomiting, or has been coughing for more than 10 days. See someone quickly if the child has difficulty breathing or breathes with effort, has retractions, or has wheezing, noisy or fast breathing.
  • Call 911 if the situation seems serious and urgent. Info-Santé 811 lets you reach a nurse 24 hours a day; the service is free and confidential.

Sources (in French): Institut national de santé publique du Québec (INSPQ), Toux chez l’enfant (updated February 17, 2026) and Service Info-Santé. Consulted on October 10, 2026.

Cough, fever, sore throat: see us for a minor emergency · Asthma

Comic No 3 · Ear irrigation

Clara and the ear cleaning

A reassuring comic to help children understand their care. The comic pages are in French; the full text is available in English below.

Page 1 Discovering the care, gently
Comic “Clara and the ear cleaning”, page 1 (in French): Clara welcomes a little girl and her mother, asks a few questions, explains what earwax is for, looks in the ear and explains the care before starting. The full text is available in English below the comic. Enlarge page 1
Page 2 The care and going home
Comic “Clara and the ear cleaning”, page 2 (in French): the little girl gets settled, Clara gently cleans the ear while checking that she is comfortable, shows the ear before and after, explains what to watch for at home and congratulates her as she leaves. The full text is available in English below the comic. Enlarge page 2
Read the comic text in English

Page 1 — Discovering the care, gently

  1. 1. Welcome!

    • On the poster: “Welcome to our clinic!”
    • Clara: “Hello! I'm Clara. We're going to look at your ear together.”
    • The mother: “Thank you, she was a little worried.”
    • The child: “Okay!”
  2. 2. Let's chat a little

    • Clara: “Does your ear hurt? Do you have a fever or any discharge?”
    • The child: “No… I just can't hear quite as well.”
    • Key point: Clara first checks whether the care is appropriate.
  3. 3. What is earwax for?

    • Clara: “Earwax protects the ear, but sometimes it builds up.”
    • The drawing shows the ear, the ear canal and the earwax.
    • Key point: sometimes, too much earwax can affect hearing.
  4. 4. First, we take a look

    • Clara: “It might tickle a little, but it shouldn't hurt.”
    • The child: “It tickles!”
  5. 5. The care is possible

    • Clara: “I can see some earwax. A gentle cleaning can help.”
    • Important: we do not clean the ear if it is very painful, or if there is a fever or discharge.
  6. 6. Ready for what's next?

    • Clara: “I'll explain every step, and we'll stop if you're uncomfortable.”
    • The child: “I'm ready!”
    • A little star: “Mission clean ear!”

“A reassuring comic to help children understand their care.”

Page 2 — The care and going home

  1. 1. Getting settled

    • Clara: “I'm getting you nice and comfy so it's easier.”
    • The child: “Like a little cape!”
    • A little star: “Ready for the mission!”
  2. 2. The cleaning begins

    • Clara: “We clean gently to help remove the earwax.”
    • The child: “It feels funny… but it's okay!”
    • Key point: the care is done gently.
  3. 3. Checking that you're comfortable

    • Clara: “If it's too uncomfortable, you tell me, okay?”
    • The child: “Okay!”
    • The mother: “You're very brave.”
  4. 4. All done!

    • Clara: “Well done! Your ear is clearer now.”
    • The child: “Already?”
    • The screen shows the ear before (with earwax) and after (clean ear).
    • Key point: after the care, the ear can sometimes be a little sensitive.
  5. 5. At home

    • Clara: “At home, watch especially for pain or anything that worries you.”
    • Watch for: significant pain, discharge, fever, dizziness.
    • If you are worried, contact the clinic.
  6. 6. Time to go

    • Clara: “Well done! You did a great job.”
    • The mother: “Thank you for being so gentle.”
    • The child holds a card that says “Super brave!”
    • On the poster: “Healthy ears for big adventures!”

“Understanding the care often helps children feel more confident.”

For parents: good to know

  • Before the irrigation, the nurse examines the ear to check for an earwax plug and make sure the care can be done safely.
  • If there is significant pain, fever, discharge, tubes in the ears or a known perforated eardrum, contact our team before booking.
  • After the care, the ear can sometimes be a little sensitive. Contact the clinic in case of significant pain, discharge, fever, dizziness or any other concern.

All about ear irrigation

Comic No 4 · Cryotherapy

Clara and the nitrogen treatment

A reassuring comic to help children understand how a wart is treated with cold. The comic pages are in French; the full text is available in English below.

Page 1 Discovering the care, gently
Comic “Clara and the nitrogen treatment”, page 1 (in French): Clara welcomes a little boy and his mother, asks a few questions, explains what a wart is and how very cold nitrogen helps the body get rid of it, looks at the area and explains the care before starting. The full text is available in English below the comic. Enlarge page 1
Page 2 The care and going home
Comic “Clara and the nitrogen treatment”, page 2 (in French): the little boy gets settled, Clara applies very cold nitrogen for a few seconds while checking that he is comfortable, explains that the area may turn red or form a small blister, shows what to watch for at home and congratulates him as he leaves. The full text is available in English below the comic. Enlarge page 2
Read the comic text in English

Page 1 — Discovering the care, gently

  1. 1. Welcome!

    • On the poster: “Welcome to our clinic!”
    • Clara: “Hello! I'm Clara. We're going to look at your little bump and I'll explain the care.”
    • The mother: “Thank you, he was a little worried.”
    • The child: “Okay!”
  2. 2. Let's chat a little

    • Clara: “Does the area hurt? Have you ever had this care before?”
    • The child: “No… I just want it to go away.”
    • On the poster: “Little care for big victories!”
    • Key point: Clara first checks whether the care is appropriate.
  3. 3. What is a wart?

    • Clara: “Nitrogen is used to freeze the wart to help the body get rid of it.”
    • The drawing shows three steps: a little bump on the skin (wart), we freeze it with very cold nitrogen, then the body gradually gets rid of it over time.
    • Key point: sometimes more than one treatment may be needed.
  4. 4. Looking at the area

    • Clara: “I'm looking at the area before we start.”
    • The child: “I'm okay.”
    • Clara: “I'll explain every step, and we'll stop if you're too uncomfortable.”
  5. 5. The care is possible

    • Clara: “The care may sting a little and feel very cold, but it's quick.”
    • Key point: the treatment is done gently and stops if the child is too uncomfortable.
    • Key point: a consultation is used to check whether the treatment is appropriate.
  6. 6. Ready for what's next?

    • Clara: “I'll stay gentle and tell you what I'm doing.”
    • The child: “I'm ready!”
    • A little star: “Mission bye-bye wart!”

“A reassuring comic to help children understand their care.”

Page 2 — The care and going home

  1. 1. Getting settled

    • Clara: “I'm getting you nice and comfy so it's easier.”
    • The child: “Like a real brave kid!”
    • A little star: “Ready for the mission!”
  2. 2. The treatment begins

    • Clara: “We apply the very cold nitrogen for a few seconds.”
    • The child: “It's cold… but it's okay!”
    • Key point: the care is done gently.
  3. 3. Checking that you're comfortable

    • Clara: “If it's too uncomfortable, you tell me, okay?”
    • The child: “Okay!”
    • The mother: “You're very brave.”
  4. 4. All done!

    • Clara: “Well done! The treatment is finished.”
    • The child: “Already?”
    • Key point: after the care, the area may turn red, feel sensitive or form a small blister.
  5. 5. At home

    • Clara: “At home, watch especially for significant pain or anything that worries you.”
    • Watch for: mild redness, sensitivity, small blister.
    • Contact the clinic if there is significant pain or any concern.
  6. 6. Time to go

    • Clara: “Well done! You were brave.”
    • The mother: “Thank you!”
    • The child: “Goodbye, Clara!”
    • The child holds a card that says “Super brave!”
    • On the poster: “Little steps make big victories!”

“Understanding the care often helps children feel more confident.”

For parents: good to know

  • A consultation with a nurse practitioner (NP) is required before a liquid nitrogen treatment, unless you have a valid prescription from an authorized professional. The NP checks that the lesion can be treated this way.
  • During the application, a burning sensation is usual. Afterwards, redness, swelling or a blister may appear, and several sessions are sometimes needed.
  • Contact the clinic if, after 48 hours, the treated area becomes increasingly red, swollen or painful, or if fluid drains from it after 24 hours.

All about liquid nitrogen cryotherapy

Comic No 5 · Pediatric check-up

Clara and my health check-up

A reassuring comic to help children understand their health check-up, from arrival to departure. The comic pages are in French; the full text is available in English below.

Page 1 Discovering the visit
Comic “Clara and my health check-up”, page 1 (in French): Clara welcomes a little girl and her mother, asks questions about her daily life, measures her height and weight, sometimes takes her pulse or blood pressure and explains what the check-up is for. The full text is available in English below the comic. Enlarge page 1
Page 2 Looking at your body
Comic “Clara and my health check-up”, page 2 (in French): Clara gently examines the eyes, ears, throat, heart, lungs, belly, skin and posture, explaining each step. The full text is available in English below the comic. Enlarge page 2
Page 3 Talking about your daily life
Comic “Clara and my health check-up”, page 3 (in French): Clara talks with the little girl about her meals, sleep, activities, school and emotions, then about prevention and vaccines with her mother. The full text is available in English below the comic. Enlarge page 3
Page 4 Advice and time to go
Comic “Clara and my health check-up”, page 4 (in French): Clara sums up the visit, presents the super-habits, explains when to see a professional, reminds her that questions matter, plans the next check-up and congratulates the little girl as she leaves. The full text is available in English below the comic. Enlarge page 4
Read the comic text in English

Page 1 — Discovering the visit

  1. 1. Welcome!

    • On the poster: “Welcome to our clinic!”
    • Clara: “Hello! I'm Clara. Today, we're going to look at how you're growing and how you're doing.”
    • The mother: “Thank you, she was a little nervous.”
    • The child: “Just a little!”
  2. 2. Getting to know each other

    • Clara: “I'm going to ask you a few questions about your sleep, your meals, school and what you like to do.”
    • The child: “Okay!”
    • Key point: the check-up starts with simple questions.
  3. 3. Taking measurements

    • Clara: “We measure your height and weight to follow your growth.”
    • The child: “I'm growing!”
    • On the poster: “You're growing, that's great!”
    • Key point: every child grows at their own pace.
  4. 4. Sometimes we check a bit more

    • Clara: “Sometimes we also take your pulse or blood pressure.”
    • The child: “That was quick!”
    • On the poster: “A small gesture for great health!”
    • Key point: these small checks help follow overall health.
  5. 5. Why this check-up?

    • Clara: “The check-up is for looking at your growth, your development and your lifestyle habits.”
    • The board shows: growth, development, sleep, nutrition, activity.
  6. 6. Ready for what's next?

    • Clara: “Next, we look at your body, answer your questions and give you some advice.”
    • The child: “I'm ready!”
    • A little star: “Mission health!”

“A reassuring comic to help children understand their health check-up.”

Page 2 — Looking at your body

  1. 1. Eyes and ears

    • Clara: “I'm looking at your eyes and ears to check that everything is fine.”
    • The child: “It tickles a little!”
    • Key point: each step is explained to the child.
  2. 2. Throat and mouth

    • Clara: “Open wide! I'm looking at your throat and teeth.”
    • The child: “Aaaah!”
    • Key point: we also check for any discomfort or habits to keep an eye on.
  3. 3. The heart

    • Clara: “I'm listening to your heart. Thump thump!”
    • The child: “Is it going fast?”
    • Clara: “It's working well!”
  4. 4. The lungs

    • Clara: “I'm also checking how you breathe. Breathe in… breathe out…”
    • The child: “Like this?”
    • Key point: the check-up helps catch some problems early.
  5. 5. Belly, skin and posture

    • Clara: “I'm also looking at your belly, your skin and how you stand.”
    • The mother: “It's really thorough.”
    • The board shows: belly, skin, posture, movement.
  6. 6. Your comfort matters

    • Clara: “If something bothers you, you can always tell me.”
    • The child: “Okay, Clara!”
    • A little star: “I can ask my questions!”

“An exam done gently, step by step.”

Page 3 — Talking about your daily life

  1. 1. Eating well

    • Clara: “Let's talk about your meals, the water you drink and what you like to eat.”
    • The child: “I like strawberries!”
    • Key point: eating a variety of foods helps the body grow well.
  2. 2. Sleeping well

    • Clara: “Sleep is important for growing, learning and recovering.”
    • The child: “I like my bedtime story.”
    • On the poster: “Good sleep for a great day!”
    • Key point: the check-up is also a chance to talk about sleep routines.
  3. 3. Moving and playing

    • Clara: “Moving every day helps your heart, your muscles and your mood.”
    • The child: “I love dancing and running!”
  4. 4. School and learning

    • Clara: “We can also talk about school, attention and what's easy or harder for you.”
    • The mother: “It's helpful to talk about it.”
    • Key point: overall development is part of the check-up.
  5. 5. Emotions matter too

    • Clara: “Your feelings are important too. You can talk about what makes you happy, sad or worried.”
    • The child: “Sometimes I worry a little.”
    • Clara: “Thank you for telling me.”
    • The board shows: joy, sadness, worry, anger.
  6. 6. Prevention and vaccines

    • Clara: “We also check the recommended follow-ups and answer the parents' questions.”
    • The mother: “That reassures us.”
    • The “My health check-up” board shows: vaccines, exams, vision, hearing, growth, questions.
    • Prevention: habits, questions, follow-up.
    • On the poster: “Prevent today for tomorrow!”

“The health check-up is also a chance to talk about the child's daily life.”

Page 4 — Advice and time to go

  1. 1. What we remember

    • Clara: “Today, we looked at your growth, your body and your daily life.”
    • The mother: “Thank you for all the explanations.”
    • The child: “I understood!”
  2. 2. My super-habits

    • Clara: “Your super-habits: eat well, sleep well, move and speak up if something bothers you.”
    • The poster “My super-habits for staying healthy!” shows: balanced eating, sleeping well, moving every day, speaking up if something bothers you.
    • Key point: eat, sleep, move, speak up.
  3. 3. When to see a professional?

    • Clara: “If you're often sick, very tired, in pain or if something worries your parents, you need to see a professional.”
    • The board shows: often sick, very tired, in pain, something worries your parents.
    • If you are worried, contact the clinic.
  4. 4. Questions matter

    • The child: “Can I come back if I have a question?”
    • Clara: “Of course! Your questions are important.”
    • The mother: “That's reassuring.”
    • On the poster: “There's no such thing as a bad question!”
  5. 5. My next check-up

    • Clara: “Depending on your age and needs, we'll plan your next check-up at the right time.”
    • The child: “I'll come back!”
    • On the poster: “Every step counts!”
    • A little star: “Mission grow up healthy!”
  6. 6. Time to go

    • Clara: “Well done! You did a great job at your health check-up.”
    • The child: “Thank you, Clara!”
    • The mother: “Goodbye!”
    • The child holds a “Super patient diploma”.
    • On the poster: “Little steps make big victories!”

“Understanding their health helps children grow up with confidence.”

For parents: good to know

  • The pediatric health assessment is a preventive consultation, even when the child is well: growth, development, an age-appropriate physical exam, lifestyle habits and vaccination.
  • The professional may check the vaccination record. An assessment does not automatically mean a vaccine will be given during the consultation: arrangements must be confirmed with the clinic or the vaccination services.
  • Don't wait for the next assessment if you are concerned, for example about the loss of skills already acquired or new or prolonged symptoms. A preventive assessment does not replace an urgent consultation: Info-Santé 811 (option 1) for a nurse's advice, 911 in case of serious distress.

All about the pediatric health assessment

Comic No 6 · Earache

Clara and the earache

A comic to explain to children what happens when an ear hurts: we look, we understand, then we treat and watch.

Page 1 Understanding the boo-boo
Comic “Clara and the earache”, page 1 (in French): a little boy has an earache; at the clinic, Clara asks questions, looks in the ear and explains that an earache is not always an ear infection (earwax, irritation). The full text is available below the comic. Enlarge page 1
Page 2 Treating and watching
Comic “Clara and the earache”, page 2 (in French): Clara explains that relief comes first, that sometimes we watch and wait, that treatment depends on the examination, what to watch for at home and when to come back. The full text is available below the comic. Enlarge page 2
Read the comic text in English

Page 1 — Understanding the boo-boo

  1. 1. Ouch!

    • The child: “My ear hurts…”
    • The mother: “We'll look at it together.”
  2. 2. At the clinic

    • Clara: “Hello! I'm Clara. We're going to find out why your ear hurts.”
    • The child: “Okay.”
  3. 3. Taking stock

    • Clara: “How long has it hurt? Do you have a fever? Can you hear well?”
    • The mother: “He's been complaining since last night.”
  4. 4. Looking in the ear

    • Clara: “I'm going to look in your ear gently. It may tickle a little.”
    • The child: “Okay…”
  5. 5. Not always an ear infection

    • Clara: “An earache isn't always an ear infection. It can also be earwax or irritation.”
    • The pictures show: ear infection, earwax, irritation.
  6. 6. Now we understand

    • Clara: “The examination helps us see what is causing the pain and what to do next.”
    • A sticker says: “Brave ear mission!”

“Understanding an earache helps children feel confident.”

Page 2 — Treating and watching

  1. 1. Relief first

    • Clara: “First, we want to help you feel more comfortable.”
  2. 2. Sometimes, we watch and wait

    • Clara: “Depending on the examination, we can sometimes watch how things go before doing anything else.”
  3. 3. Sometimes, a treatment

    • Clara: “The treatment depends on what we see during the examination.”
    • The pictures show: drops or a medication.
  4. 4. At home

    • Clara: “At home, we mainly watch for pain, fever, discharge or if you feel less well.”
    • The board shows: pain, fever, discharge, general condition.
  5. 5. When to come back?

    • Clara: “Come back if the pain gets worse, if the fever persists, if there is discharge, or if the child is more listless.”
  6. 6. Time to go

    • Clara: “Well done! You were very brave.”
    • The child: “Thank you, Clara!”

“Knowing what to watch for helps children and their parents feel confident.”

For parents: good to know

  • Most ear infections follow a cold. An ear infection does not always need medical treatment, and an antibiotic is not always necessary: if the child is doing relatively well, the health professional may suggest waiting 24 to 48 hours while watching.
  • For pain, acetaminophen or ibuprofen can help. Before 6 months of age, talk to a health professional first.
  • See a health professional if the child is crying a lot, if the ear is draining or if you have the impression that the child is in pain. Also consult if the fever has lasted more than 48 hours, if the child vomits repeatedly, is very drowsy or irritable, still has pain after 2 days of pain treatment, or seems to hear less well a few weeks after an ear infection.
  • Call 911 if the situation seems serious and urgent. Info-Santé 811 lets you reach a nurse 24 hours a day; the service is free and confidential.

Sources (in French): Institut national de santé publique du Québec (INSPQ), Mal d’oreille (otite) chez l’enfant (updated February 17, 2026); Canadian Paediatric Society, L’otite (updated March 2022); INSPQ, Service Info-Santé. Consulted on October 10, 2026.

Ear infection, earache: see us for a minor emergency · Earwax plug: ear irrigation

Comic No 7 · Sore throat

Clara and the sore throat

A comic to explain to children what happens when the throat hurts: we look, we sometimes do a small test, then we treat and watch.

Page 1 Understanding the boo-boo
Comic “Clara and the sore throat”, page 1 (in French): a little boy has a sore throat; at the clinic, Clara asks questions, looks at the throat, explains that a small test is sometimes done and that a sore throat has different causes. The full text is available below the comic. Enlarge page 1
Page 2 Treating and watching
Comic “Clara and the sore throat”, page 2 (in French): Clara explains that relief comes first, that sometimes we watch and wait, that treatment depends on the examination, what to watch for at home and when to come back. The full text is available below the comic. Enlarge page 2
Read the comic text in English

Page 1 — Understanding the boo-boo

  1. 1. Ouch!

    • The child: “My throat hurts…”
    • The mother: “We'll look at it together.”
  2. 2. At the clinic

    • Clara: “Hello! I'm Clara. We're going to find out why your throat hurts.”
    • The child: “Okay.”
  3. 3. Taking stock

    • Clara: “How long has it hurt? Do you have a fever? Does it hurt when you swallow?”
    • The mother: “Since last night.”
  4. 4. Looking at the throat

    • Clara: “I'm gently opening your mouth. Say aaaah…”
    • The child: “Aaaah!”
  5. 5. Sometimes, a test

    • Clara: “Sometimes we do a small test to help see what's going on.”
  6. 6. Now we understand

    • Clara: “A sore throat can have different causes. The examination helps us see what to do next.”
    • The pictures show: virus, bacteria (sometimes), irritation.

“Understanding a sore throat helps children feel confident.”

Page 2 — Treating and watching

  1. 1. Relief first

    • Clara: “First, we want to help you feel more comfortable.”
  2. 2. Sometimes, we watch and wait

    • Clara: “Depending on the examination, we can sometimes watch how things go before doing anything else.”
  3. 3. Sometimes, a treatment

    • Clara: “The treatment depends on what we see during the examination.”
  4. 4. At home

    • Clara: “At home, we mainly watch for pain, fever, whether you are drinking well, and how you feel overall.”
    • The board shows: pain, fever, drinking well, general condition.
  5. 5. When to come back?

    • Clara: “Come back if the pain gets worse, if the fever persists, if the child drinks less, or if they feel more listless.”
  6. 6. Time to go

    • Clara: “Well done! You were very brave.”
    • The child: “Thank you, Clara!”
    • A sticker says: “Brave throat mission!”

“Knowing what to watch for helps children and their parents feel confident.”

For parents: good to know

  • A sore throat is most often caused by viruses, such as cold viruses; antibiotics do not help in that case. Sometimes a bacterium such as streptococcus is the cause: a throat test helps confirm it, and an antibiotic may then be prescribed.
  • At home: offer drinks often (a straw or a sippy cup can help); cold foods are often better accepted. Acetaminophen can help, and ibuprofen can be given from 6 months of age. Avoid lozenges for children aged 4 and under, and honey before 1 year of age.
  • See a health professional if the child has difficulty breathing or swallowing, or if the symptoms get worse. A throat infection caused by a virus usually lasts less than a week.
  • Call 911 if the situation seems serious and urgent. Info-Santé 811 lets you reach a nurse 24 hours a day; the service is free and confidential.

Sources (in French): Institut national de santé publique du Québec (INSPQ), Mal de gorge chez l’enfant (updated February 17, 2026); Montreal Children's Hospital, Infections de la gorge (July 2025); INSPQ, Service Info-Santé. Consulted on October 10, 2026.

Sore throat, fever: see us for a minor emergency

Psst… a little secret from Clara

In the comics, Clara puts on her scrubs to tell the story of the care. In real life, Clara is the website's virtual assistant: the clinic's nurses and health professionals are the ones who provide care. Clara is here to guide you around the website!

For parents

Reading the comic with your child

A few ideas to make it a gentle moment before the appointment.

Read before the appointment

Take the time to read the comic together a few days or a few hours before the care, then read it again as needed.

Look at the pictures

Point to each panel and ask your child to tell you what they see. This helps them become familiar with the steps of the care.

Make room for questions

Welcome their questions and worries. If some remain, write them down: your child can ask them during the appointment.

Bring some comfort

A stuffed animal or favourite object can come to the clinic with your child, like the little bunny in the comic.

An appointment for your child?

Our team can tell you about the care we offer and help you prepare for the visit.

Clara's comics are intended to inform children and their parents. They do not replace a consultation or an assessment by a health professional. In an emergency, call 911. For health advice, call Info-Santé 811. Published on October 10, 2026.