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Businesses · Saint‑HyacintheEAP
Fast, confidential access to a psychosocial resource
Certain personal, family or work difficulties can have a significant impact on an employee’s well-being, concentration, relationships at work or ability to function day to day.
An employee assistance program allows an organization to offer its employees simple, confidential access to a professional resource when a difficulty arises.
At Clinique IPS du Palais, we can work with businesses to set up a tailored format giving employees access to a social worker for psychosocial support, early intervention and, when necessary, referral to other resources.
Why offer an EAP?
The goal is not to wait until a situation becomes critical.
The EAP thus becomes an accessible point of entry for employees who do not always know where to turn.
Quick access to a resource can help the employee:
Situations
Support may be relevant in certain personal, family or work situations, for example.
For example:
Events experienced outside of work can also have a significant impact on daily life. This may include, among other things:
Sometimes, a person does not know exactly what type of help they need. The consultation can then help take stock of the situation and determine the next steps.
When necessary, the employee can be directed to a more specialized resource or to another professional.
Social work
At Clinique IPS du Palais, psychosocial consultations can be provided by Élise Jubinville, social worker. Her approach is systemic and solution-focused.
The goal is to help the person better understand what they are going through and identify courses of action suited to their reality.
She considers the person as a whole, taking into account:
One of the advantages of an EAP-type service is that it allows employees to seek help before the situation deteriorates further. A difficulty that initially seems minor can sometimes become more complex when it is not addressed.
Early intervention can make it possible to:
Confidentiality is essential. Consultations between the employee and the social worker are governed by the applicable professional obligations.
The employer does not automatically have access to the content of the consultations. The fact that the business pays for or organizes access to the service does not mean it obtains access to the employee’s file.
The operating and confidentiality terms are defined in the agreement with the business and explained to employees.
Customized
Not all businesses have the same needs. An SME with 20 employees does not face the same realities as an organization with several hundred people.
Clinique IPS du Palais can develop a tailored format based on, among other things:
Arrangements
Depending on the agreement reached with the business, consultations can be organized in different ways. The arrangements are defined in the proposal made to the business.
The business can provide a set number of consultations available to its employees.
An agreement can provide for a maximum number of covered sessions for each employee.
A format can also be set up based on the consultations actually used.
For some organizations, a combination of several services may be more appropriate.
The goal is to make access to the service as simple as possible. Depending on the agreement in place, employees can be informed of how to book an appointment directly with the clinic.
This means the manager or human resources do not need to know the specific reason for the consultation.
The employer facilitates access to the service. It does not take the place of the professional. The EAP can be part of a broader strategy aimed at:
Clinical component
Some situations may involve both a psychosocial component and a clinical component. Depending on the situation and with the consent of the person concerned, the Clinique IPS du Palais team can also provide access to other professionals or services at the clinic when appropriate.
This makes it possible to offer several resources in one place.
The clinic brings together, among others:
A comprehensive offering
The service can be integrated into a broader agreement with Clinique IPS du Palais. The goal is to build an offering that truly meets your organization’s needs.
This agreement can also include:
Would you like to offer your employees fast, confidential access to a psychosocial resource? We can discuss your organization, your number of employees and the type of support you are looking for in order to prepare a personalized proposal.
Clinique IPS du Palais — Health services for businesses
Frequently asked questions
An employee assistance program allows an organization to offer its employees simple, confidential access to a professional resource when a difficulty arises. At Clinique IPS du Palais, this service provides access to a social worker for psychosocial support, early intervention and, when necessary, referral to other resources.
Psychosocial consultations can be provided by Élise Jubinville, social worker, using a systemic, solution-focused approach.
For work-related difficulties (stress, change, conflicts, perceived overload, return to work, integration) or personal or family difficulties (separation, grief, major changes, a period of vulnerability), or simply to take stock and be guided.
No, not automatically. Consultations are governed by the applicable professional obligations. The fact that the business pays for or organizes access to the service does not mean it obtains access to the employee’s file. The confidentiality terms are defined in the agreement and explained to employees.
Depending on the agreement in place, the employee can be informed of how to book an appointment directly with the clinic, which means the manager or human resources do not need to know the specific reason for the consultation.
For example: a bank of hours or consultations, a maximum number of sessions per employee, usage-based billing or a personalized program. The terms are defined in the proposal made to the business.
Yes. The format is adapted according to the number of employees, the organization’s needs, the desired number of consultations, the billing method, the access terms and the desired complementary services.
Yes. It can be integrated into a broader agreement including, among other things, clinic access for employees, pre-employment medical assessments, workplace health and prevention, and personalized clinical services.
The arrangements, number of consultations and billing are specified in the proposal made to each business.
